Frequently Ask Questions

Will my child be able to cope with the rigor of the programme?

Our expert teachers are specially trained by Singapore’s National Institute of Education (NIE), and has extensive experience, in teaching the Singapore MOE math program to children of elementary school age with diverse abilities.
Our small online class size of one teacher per five student allows our teachers to focus on your child to enhance their learning.
Our teachers are also available over email to assist your child. Due to time zone differences, please allow 24 to 48 hours for responses.

Are the Maths@Singapore teachers fluent in English?

All our teachers are fluent in English.
English is the official language of government, commerce and education in Singapore, and also extensively used by Singaporeans in everyday life.
Singaporeans have a high degree of proficiency in English and are therefore exempted from the Test of English as a First Language (TOEFL) when applying for US universities.
The EF English Proficiency Index, the world’s largest ranking of countries by English skills, ranked Singapore as the 10th out of 100 countries in the world on English proficiency, with proficiency rated as ‘very high proficiency’.

How much time is required by my child?

Beyond the 1.5 hours lesson, we will provide homework assignment to reinforce what your child has learnt in our class.
Typically 2 to 3 hours is required to complete the homework assignment, and this is to be submitted two days before his or her class for the teacher to assess the understanding of your child.
Parents are encouraged to revise regularly the materials their child have learnt in school to progressively build up their familiarity with the materials.

What is the payment schedule?

The payment of tuition fees to Maths@Singapore can be made on a three-monnthly basis with a 10% discount, or on a monthly basis.
For new students, the tuition fee is to be paid within three working days from the date of invoice issued by Maths@Singapore, or before the commencement of the first class by the student, whichever is earlier.
For enrollment after the start of the term, the fee payment will depend on the payment plan. For three-monthly payment, ths will comprise the tuition fees for the remaining lessons in the term. For monhtly payment, this will comprise the tuition fees for the remaning lessons in the month plus all the lessons in the next month.
For existing students, the tuition fee is to be paid within two weeks from the date of invoice issued by Maths@Singapore.
For more details, please see our

What is the tuition and refund policy?

For new students in their first month, a minimum tuition charge of two classes will apply. New students can request to withdraw from the class any time by giving two weeks notice in writing to Maths@Singapore at . The tuition fee will be prorated according to the number of classes remaining in the three months or month paid, after deducting for the tuition charges of two classes.
Existing students after their first month can request to withdraw at any time by giving two weeks notice in writing to Maths@Singapore at . The tuition fee will be prorated according to the number of classes remaining in the three months or month paid.
Maths@Singapore reserves the right to withdraw any student from the class at any time. No refund will be given for absence. Students are responsible to attend their scheduled class. If your child stops attending classes without a 14-day written withdrawal notice, their spot is still reserved, and their tuition is still deducted until you notify us with a 14-day written withdrawal notice.
The student will be withdrawn from the class if any outstanding fees are not paid after two weeks from the issuance of the payment invoice by Maths@Singapore.
For more details, please see our

How to get a replacement class?

Each student may be offered, subject to availability, up to a maximum of three replacement classes each term.
We are unable to guarantee the make-up class availability. If a student cannot attend the originally scheduled class, the student will only be able to attend a suitable replacement class in the same week as the originally scheduled class, subject to vacancies.
Please email us at at least a week in advance to update us on the missed class and also request for a replacement class.
For more details, please see our

What is the teacher to student ratio?

Our teachers will teach no more than five students per class.